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Operations

Back Office Exposed: Bingo Card Creator

Written by Paul on July 30th, 2010

If you spend just a few minutes on Hacker News, you’ll come across Patrick McKenzie in one way or another (I’m convinced that he must comment on every single HN post). He lives in Japan and recently left his cushy full-time job to focus on Bingo Card Creator — something he created as a side gig four years ago. Patrick’s always sharing tactical tips on HN but I wanted to know more about how BCC actually worked. If you’ve built …

Back Office Exposed: ReTargeter

Written by Paul on June 29th, 2010

I signed up for ReTargeter a few weeks ago after meeting their founder, Arjun Dev Arora, through a few mutual startup friends. They send me a weekly report that shows the number of conversions I get each week and, frankly, it’s a non-zero number. ReTargeter helps me focus my marketing dollars on traffic that has already been to my site and, since MailFinch is a relatively niche site, the majority of my traffic is people that are interested …

Forget automation: Do everything manually

Written by Paul on May 14th, 2010

Jason Cohen’s analysis of “marketplace” business models is fantastic, but this gem is the most important:

But just because automation is the goal doesn’t mean it’s the way to start. The good thing about automation is it’s efficient; the bad thing is you cannot learn because you’re not involved in the process. And at the start, learning is where you should be spending most of your time!

For example, when SpareFoot

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